Wonderful experience here! Would recommend them to anyone needing repairs! As a single woman auto repair shops tend to take advantage of that. These people went above and beyond! Trustworthy, honest and friendly! Thank you guys so much!
Going to the mechanic is never a great time, and that is the position I found myself recently when I visited A&W Repair. Ken, Billy, and the rest of the folks did a phenomenal job diagnosing my issue, repairing the problem, and also helping me through a call back on the repair the next day. At no charge! This is only one of a couple of great experiences I have had with A&W. Great customer service. Highly recommended!
Phenomenal service, honest people, and very fair pricing. I don't go to anyone else.
I don't know how they do with other cars, but these guys did not do great work on my 1999 Subaru Forester L. They replaced the timing belt, and a few months later, the clutch. They failed to fully torque down the crankshaft pulley, which would have resulted in a the timing belt coming off and then catastrophic engine failure had I not caught it in time. Now the rear main seal is leaking, which they should have inspected and probably replaced when they had the transmission out to do the clutch. In order to fix that, I'll have to have someone to pull the transmission or engine to get to the rear main seal, which is a huge job. In their defense, Subarus are pretty rare around here and they probably don't get many chances to look at them, and with the boxer engine, they're much different than most other vehicles. I just wish they would have referred me to another shop that knows what they're doing on Subarus.
I have gone to them before to have my alignment and vent fan fixed with good results. They recently did my right front spindle $500+, they under bid the job by $100. They broke a rubber grease cap on the suspension and thought they wouldn't get caught.
A W Repair is a US Car Repair based in Tuscaloosa, Alabama. A W Repair is located at 1111 15th St, Tuscaloosa, AL 35401, USA.
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