I placed an order with edible arrangements a few weeks ago for a delivery on Valentine's day and never received it. They disconnected their phone on Valentine's day. I just called the store (again)to speak to a manager and I got " sorry we were busy yesterday.....Do you want it today?" no one ever called to let me know that the order was not being delivered yesterday. Your store was built on a promise to handle the holiday so I could care less that you "were busy". Status .... Still waiting for someone to call me - I want compensation for your failed business practices.
We have been using Edible Arrangements ever since they have come to Tuscaloosa. Never have I had a problem with them, until yesterday. I ordered an arrangement to be delivered to my mother at HER business before 5pm. I called customer service because of course, their phones were not working on Valentine's Day. Customer service sent them an email for them to call me about my situation. Well, that night around 7:50pm the delivery guy called my MOTHER's phone and said I'm about to deliver the arrangement at 7:50pm, when it was supposed to be delivered before 5pm. I told him the deal and he very nicely offered to bring them to the house, so I agreed. Around 8:45pm he still didn't show up, no phone call-nothing, so I called * he said he had to stop by the store again and wouldn't be there until 10pm. NO!!!! you will NOT deliver something to my house after 8pm!! I know it's not the delivery guys fault, but something NEEDS to be done. I also know Valentine's Day is a busy day, but you should be prepared and NOT leave someone out without their Valentine's gift!! oh & I have STILL not heard from the manager NOR has the $100 delivery been delivered.
Decent place.
I made my purchase online, however being in another state I had a few questions pertaining to the delivery. The customer service was outstanding. They answered my questions in a professional manner. Plus the person that received the arrangement absolutely love it!
Ordered and delivered to our college students friend as a Thank You in AWESOME TIME!! This place is perfect. If you want to send your college student, family or friend something. 20 stars
Edible Arrangements is a US Florist based in Tuscaloosa, Alabama. Edible Arrangements is located at 1800 McFarland Blvd E #435, Tuscaloosa, AL 35404, USA.
Please contact with Edible Arrangements using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Edible Arrangements opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Florist in Tuscaloosa