My doctor, Dr. Khurana, was actually good. But the women who work the front desk are rude, unhelpful, miserable, disorganized, dislike their jobs, and don't care about the patients. They act as if I'm bothering them whenever I talk to them and they don't understand that the patients here really care because it's about our health...to them, it's about getting you off the phone or out of the office so you're not bothering them anymore. Because of the front desk women, that place is like a black hole that could suck the happy out of mickey mouse. I would rather visit hell itself than the front desk there.
Some of the most backwards staff I have ever come across. People like them give Alabama a horrible name. They have given me the wrong medicine on two accounts and refuse to release MY records.
My service was great and the staff very friendly. They made sure I understood all my instructions for the procedure I was having and followed up afterwards. It's been 2 weeks and the pain in my lower back is no longer there.
My experience was very easy and simple. Visit, procedure, and my results were mailed in a few weeks. It was nice to be able to have a quick start to finish process since colonoscopies are not the funnest thing to have to have done!!! :p
This office is disorganized and poorly managed. I called to verify they accept Cigna PPO and was told they do but only with a referral from a primary physician. I went through the arduous process of requesting and having the referral delivered only to find out they DO NOT take Cigna PPO for new patients. Probably a blessing in disguise as I wouldn't want a practice this disorganized in control of my daughters health.
Gastro Care P C is a US Doctor based in Tuscaloosa, Alabama. Gastro Care P C is located at 100 Rice Mine Rd N Ste E, Tuscaloosa, AL 35406, USA.
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