Polite staff that goes above and beyond, quick paperwork. Would definitely recommend!
Couldn't get a SUV rental with 3 days notice! Had to be two weeks!!! Won't use them again!
I love the staff at Northport they are so nice and respectable and no long wait like at the other rental agency that claim you are a valued customer
Would not rent even though I had a debit card and could offer any security deposit because I do not have an Equifax credit history. Very disappointed!
I felt discriminated against at this location and have filed a complaint to Avis. Before todays mishap occured I loved doing business here but after today I will not be using this location again. I am a so-called preferred customer as well, this location needs customer service training.
I've always had good luck with Avis and continue to be impressed with their customer service. I rented a car from Thursday evening until Sunday evening (had to leave Friday morning before they opened). I got there 15 minutes before close, knowing that I would have plenty of time to fill out the necessary paperwork -- but I forgot my wallet! Michelle was so kind and stayed (AFTER CLOSING!!) until my wallet was located and brought in. My whole trip would have been negatively altered if she didn't wait for me! And then returning the car, the customer service was just as good (I didn't make the rental agent wait this time though!).
Avis Car Rental is a US Car Rental based in Tuscaloosa, Alabama. Avis Car Rental is located at 7601 R Cardinal Airport Rd, Tuscaloosa, AL 35401, USA.
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