Horrible.. horrible.. terrible management.. party of 10 waited to be seated for 30 minute. When we get seated we are seated in a small corner. My husband hits his head in the light fixture and the glass falls and breaks. The manager said you need to get up because it's obvious it didn't break itself. Nasty. Rude. Nasty.
Waited 30 minutes to get the wrong drinks. Appetizer wasnt even hot. Waitress couldnt find our order in the system when placing it. Bathrooms were filthy. Manager never showed up after being requested twice. Multiple tables around us NEVER got service and just left. Took another 20 minutes to bring us the wrong receipt.
I will NEVER go back to another applebees after this.
Went there a few wks ago with myself, my daughter and a friend and the food was clearly thrown together and customer service was terrible. Wasn’t even approached by manager abt the situation, long story short..I won’t be going bck!
Lately I've been driving to the Applebee's in Bessemer bc my favorite bartender doesn't work in the Tuscaloosa mall anymore. So I decided to come back today, the day after Christmas needing a few drinks after the holiday. Well, Sean the current bartender was horrible. Dry and bad attitude which is not worthy of my time nor money. I told the manager and he said, "I've been told that before ". So if you've been told that before, why is he still here??? My tip: be a kind people person, or don't work with people! Not coming back ever!
Food and service was great today. I was surprised because of the stories I had been hearing about this place but overall, I am very impressed
ABSOLUTE WORST SERVICE IVE EVER HAD. Gave it a star because I couldnt give it 0.
Applebee S Neighborhood Grill Bar is a US Restaurant based in Tuscaloosa, Alabama. Applebee S Neighborhood Grill Bar is located at 1701 McFarland Blvd E Ste 187, Tuscaloosa, AL 35404, USA.
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