The service technician Charlie who was assigned our job was such a professional. He analyzed what needed to be done, explained the process, and successfully completed the job. His customer service skills were excellent.
Quick response and service. Got the outlet killed super quick
Wlilbert did great job servicing HVAC unit and answered all of my questions! 2 thumbs up!!!
Very disappointed with this company and still not done with them. Three years ago we had to purchase two complete HVAC unit systems and we chose Premier then because of their reputation. In the past three years we have had their technicians come and "fix" items on the units after experiencing extreme heat or cold volumes in our home. Our electricty bill had remained outrageous for these years and finally two weeks ago, the units were not properly working.... again. We called a different company to come and only evaluate the units. In writing- at the end of the day, the units Premier installed three years ago, costing over $10k, were actually installed incorrectly and have been functioning incorrectly for this duration!!! None of premier technicains realized that the wiring components were installed incorrectly along with many other items!!! Two weeks ago we immediately called Premier and their tech came and also acknowledged the incorrect installation and changed the wiring. The units are still not working properly and we have made requests and sent notifications without ANY response. Found out through Premiers emplpyees that the SIX installers that installed our units three years ago were terminated from Premier not long after our installation!!! Still- no response from Premier! We MIGHT consider leaving a new review once we hear back from Premier regardless if its voluntarily or involuntarily! We are not done.
We Love Premier Service Company here at Moore Eye Clinic! Chance did a great job of arriving quickly when we had a broken faucet. He immediately diagnosed the problem and had the office order the uncommon parts we needed ASAP. When he came back to put on the parts soon after, he was quick and professional. We haven't had any problems since. Thank you so much for always fixing us up, Premier!
Premier Service Co Inc is a US Electrician based in Tuscaloosa, Alabama. Premier Service Co Inc is located at 1201 15th St, Tuscaloosa, AL 35401, USA.
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